"I was delighted with the impeccable service that I received and I want to thank you all for being so welcoming and professional. I found the hotel absolutely beautiful and this is why I want to extend my stay further in the future."

"We have always found this Hotel to be unique in our experience. It is elegant, but understated, it's hospitable without being overbearing, beautiful but subtle! The service always hits the right note. Our whole experience has been excellent and we look forward to our next adventure in Florence at the Helvetia and Bristol."

"The hotel has a perfect location within this beautiful city. I will also always remember other elements, such as the charm and character of the lounge area, the inviting smell of the main fireplace, the music in the lobby, unique atmosphere of almost feeling as if you were in someone's home, the excellent cuisine from your team of chefs, the incredibly fresh crisp bed linen, music always left playing in the bedrooms, and the attention to-detail throughout the hotel which seems to have captured the charm and splendour of historic Italian renaissance with modern-day technology."